Q:
What about special orders? I want a cut not listed on your site.
A: Yes, we
often do special orders. Just remember that dry aging takes a minimum
of 2 weeks so allow enough time for your order to be processed.
Q: How is your beef packaged?
A: Our steaks,
roasts and beef patties are packaged in "Cryovaced" (vacuum
sealed), clear, heavy weight plastic. This does an excellent job of providing
fresh beef even with extended storage in your freezer.
Each steak and roast is individually packaged,
so you can easily prepare what you need. You will find it is very easy
and quick to thaw in a basin of water or in the refrigerator.
Q:
How do you ship your beef?
A: Depending
on the destination, time of year and contents, we have learned through
experience how to package your beef for safe shipping. We combine dry
ice with sheets of non leaking, reusable super ice placed in a special
insulated container which has proven to keep our shipments frozen for
days.
Q:
Is there any advantage from a quality perspective to have the beef shipped
overnight?
A: We ship
frozen beef via Federal Express only primarily on the Wednesday following
your order. Please call if you need and expedited order. We provide you
with a tracking number so you will know when to expect the delivery. We
guarantee your satisfaction with our delivery method.
Q:
I just placed my order online. How will I know the order was received?
A: You will
receive two email confirmations for each order placed online. The first
email should arrive within 24 hours. It confirms receipt of your order
and provides you with your order confirmation number. The second email
is sent the moment your product is shipped and provides you with your
package tracking number.
Q: How can
I pay for my order?
A: You can pay for your order by using your credit card with the time
tested and heavily used PayPal site. The payment process in integrated
in our web site’s order processing.
We do not currently offer payment by check at this time.
However in the future, we may offer this service.
Q:
I don't feel comfortable giving my credit card information over the Internet.
How can I place an order?
A: The wyomingsalersnaturalbeef.com
website uses the latest in security technology to insure your sensitive
information is protected. However, you may also place an order toll-free
at 1-866-360-0213.
Q: What if I receive something
that I am not satisfied with?
A: At wyomingsalersnaturalbeef,
we guarantee you will love our product! If not, we will cheerfully replace
the item(s) or refund your money. It's that easy with our no worries,
no hassles guarantee!